Refund policy

Returns & Exchanges
ONLINE
We accept returns or exchanges on all products within 14 days of arrival for trackable items or 28 days after sending non-trackable items.

IN STORE
We accept returns or exchange on all products within 14 days of sale.

Conditions
Items must be returned in their original condition, including tags. Shipping costs for returns are the buyer's responsibility.

Returns, refunds or exchanges are NOT permitted for discounted (including staff discounted), in-store items.

How to Return
ONLINE
To initiate a return, please contact us at info@airtindioutpost.com 

IN STORE
Please see a customer service agent at either of our locations (Float Base or Passenger Terminal).  -> Preferably the same location you bought it

Thank you for shopping with Air Tindi Outpost!